Leading entrance control specialist Meesons has unveiled a range of new Service Plans to make specifying and maintaining its range of Speed Gates and Security Portals even easier.
Customers can now choose between three Service Plan options; Total Service Plan, Next Day Plus Service Plan and Next Day Service Plan. Alternatively a tailored Service Plan can be created to meet individual client’s needs.
The Total Service Plan includes AM/ PM on-site response time, two preventative Maintenance visits per annum and all parts and labour included. Next Day Plus Service Plan differs only in the fact that it is Next Day onsite response and is available Nationwide.
Customers looking for a pay-as-they-go approach to parts, but still at preferential rates, can choose the Next Day Service Plan, although many like the fact that the first two options include all parts, making facilities budgeting easier.
With the fast next day response, Meesons strives to keep downtime to a minimum and recommends that customers chosen Service Plan is complemented with a Critical Spares Pack to ensure they have the necessary parts on site when they are needed most.
Responsiveness is at the centre of all three Meesons’ Service Plans, which will help keep customers offices, data centres, gyms, leisure centres and a vast range of other facilities fully functional with minimal downtime.
Customers that choose a Meesons Service Plan will have the peace of mind that their sites will remain open and secure, whilst other benefits include increased accuracy of the security product, improved traffic flow through smoother operation and reduced product downtime, maintaining the safety of users and easier maintenance budgeting.
Having a planned maintenance programme in place will also maintain safety of users, detect component wear on cycles performed and ensure a preferential rate for replacement parts and labour
Business investment behind the new Service Plans include the appointment of a Service Sales Manager and Service Administrator to help support the wider range of Service Plans available.
Meesons has also expanded its existing team of Technicians based around the country to ensure local responsiveness and maintain its exemplary service as the business has more than doubled in size over the last few years.
The company currently services and maintains Speed Gates and Security Portals at more than 650 existing customer premises throughout the UK. These facilities range from critical national infrastructure, to large corporate clients through to budget gym sites where access is required 24/7 to maintain revenue.
Through extensive knowledge of the product having installed and maintained the Meesons range of Speed Gates and Security Portals the new Service Sales Manager will be able to guide customers on the best Service Plan to suit their individual needs.
Jeremy Terry, Chief Executive Officer at Meesons, said: “We are committed to delivering individual client attention, focus and market adaptation to ensure that we help customers find the right access control solution to meet their needs. Service will be a key growth area for us over the next few years as we offer planned and responsive maintenance programmes, including a rapid response team on the ground that are able to act quicker than anyone else in the market.”
Meesons took the decision to invest in its Service Plans following unprecedented demand from customers and high, consistent growth over the last few years. The company also identified a market segment that was seeking both supply of Speed Gates and Security Portals, with the backup of local, exceptional service engineers who could offer them responsive and planned maintenance plans.
All Meesons products are covered with a standard 12 month warranty. The company recommends that this is complemented with a Service Plan to ensure their security access system continues to operate at peak efficiency.